Frequently Asked Questions
Everything you need to know to get started.
How much do you charge for lessons?
Rates vary depending on the location and length of the lesson. Please contact us for more information.
How do I know my instructor is safe and qualified?
The safety of our students is a top priority. Every instructor undergoes an interview process and a background check.
What ages of students can enroll in lessons?
We work with students from elementary school age to adults. Starting age can vary depending on the instrument as well as the child. Younger students should at least know their letters, right from left, and can pay attention for a 30-minute lesson.
What instruments do you teach?
Please refer to our programs page to see the instruments that we provide lessons for.
Do you have recitals?
Harmony Home puts on recitals for our students at the end of every spring and winter semester. These are not mandatory and are simply an opportunity to display the student’s hard work and growth.
What is your cancellation policy?
Please see our policy page.
Why do I pay the same amount every month if there are fewer lessons in some months?
Some months have 5 weeks of lessons, others have holidays where we take a break. We average this out so the monthly rate remains steady year-round. It balances out to 46 lessons total.
What about months with 5 lessons? Do we pay extra?
No extra charges. The flat rate already accounts for the entire year, including those extra weeks.
What if we miss a lesson due to illness or travel?
With at least 24 hours’ notice, you’re eligible for one makeup lesson per month, subject to instructor availability. Makeups must be used within 30 days. Additional absences are considered forfeited to maintain your reserved time slot.
What happens if my instructor cancels a lesson?
If your instructor ever needs to cancel, we will always provide a makeup lesson or apply a credit toward the next month’s tuition.
Can we pause our tuition if we take a break?
Monthly tuition reserves your spot in your teacher’s schedule. If you need to pause lessons, we can apply for a 30 day or 60 day hold at a discounted rate. Please review our policy page to learn about our Lesson Hold policy.
What if we travel in the summer or take time off?
Our 46 week tuition accounts for a week off during the summer. Lessons continue as usual through the summer. If you’re traveling, you’re still eligible for one makeup lesson per month with 24 hours’ notice, subject to instructor availability. Additional missed lessons are forfeited to hold your time slot.
Need More Info?
If you don’t find the answer to your question here, we’d love to help.